SHIPPING & REFUNDS
All coffee orders are roasted on Wednesday, and shipped on Thursday or Friday .
Custom Duties and Import VAT
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
The recipient is responsible with ensuring to comply with laws and regulations of the country of destination. Coffee Addict does not have any responsibility on these additional charges that may apply.
We are sorry if the product does not meet your expectation and we will do our best to rectify the situation for you. If your coffee order is different to what you expected or arrived damaged then please
contact the Coffee Addict team on firstname.lastname@example.org. All purchases must be returned in their original condition and packaging. All refunds are made within 15-20 working days from receipt of the faulty goods. Shipping costs are non-refundable.